Workshop Cancellation Policy


Open Workshops:
JMCandles and Home offers a 2-day (48 hrs) cancellation policy and will refund 100% of your class fee or re-book you to another class if done within that time frame. You must request to move to another class or cancel your spot at least 48 hours prior to class time. This is because we need to be provided enough time to re-sell the seat(s).  We are a small business and it is difficult for us accommodate last minute requests. You are always welcome to gift your class to a friend if you cannot make it.

If you miss a workshop we considered it as a 'No-Show'.  Please do not contact us afterwards to reschedule. No-shows forfeit their ticket and will not be rescheduled or refunded.

There are no exceptions to the above.



Private Events:
Deposits and travel fees for private and mobile events are non-refundable. However, we will offer a full refund of your ticket amount if provided notice at least 5 days prior to your event. This is because private events take a bit of preparation and if they are cancelled without enough prior notice, we may be unable to book another party or fill up classes that day. Thanks in advance for understanding.




Email us at jmch@jessicadesignworks.com or call us at (716) 220-8075 to request a cancellation or transfer to another class.